At Hariganga Seeds, we are committed to providing high-quality products and ensuring that you are fully satisfied with your purchase. If you are not completely satisfied with your order, please review our Return & Refund Policy below.
1. Returns Eligibility
We accept returns on items purchased from Hariganga Seeds under the following conditions:
- The product is unused, unopened, and in its original packaging.
- The return request is made within 7 days from the date of delivery.
- The product is defective, damaged, or incorrect due to our error.
2. Non-Returnable Items
Due to the nature of our products, we do not accept returns on:
- Seeds that have been opened or used.
- Products that have been tampered with or altered in any way.
3. Return Process
If your item meets the return eligibility criteria, please follow these steps:
- Contact our customer support team at info@harigangaseeds.com or +91********** within 7 days of receiving the product.
- Provide your order number, product details, and reason for the return.
- Our team will review your request and guide you through the return process.
- Pack the item securely in its original packaging and send it back to us.
4. Refund Process
Once we receive the returned product and confirm that it meets our return criteria, we will process your refund. The refund will be credited to your original payment method within 7–10 business days. Please note that shipping fees are non-refundable unless the return is due to our mistake.
5. Damaged or Defective Items
If you receive a damaged or defective product, please contact us immediately (within 7 days of receipt) with pictures of the damage. We will either send you a replacement or issue a full refund, depending on your preference.
6. Exchange Policy
We currently do not offer exchanges. If you wish to receive a different product, please return the original item for a refund and place a new order.
7. Shipping Costs for Returns
Customers are responsible for the return shipping costs unless the return is due to our error (e.g., incorrect, damaged, or defective products). We recommend using a trackable shipping service or purchasing shipping insurance for returns, as we cannot guarantee that we will receive the returned item.
8. Order Cancellation
You can cancel your order within 24 hours of placing it. If your order has already been shipped, it cannot be canceled, but you may return the product once it’s delivered, following our return policy.
9. Contact Us
If you have any questions or need assistance with returns or refunds, please reach out to our customer support team:
Hariganga Seeds
Email: info@harigangaseeds.com
Phone: +91**********